What products do you sell?
We specialize in essential home and care items, including:
Pool Cleaning Supplies – such as pool shock granules and maintenance accessories,
FilterLux Air Filters – for home HVAC systems and purifiers,
ComfiCove Diaper Pails – along with liners and accessories
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50. Orders under $50 incur a flat $6.95 shipping fee.
How long does shipping take?
Standard shipping typically takes 3–6 business days. Expedited and overnight options are also available at checkout.
Can I track my order?
Absolutely. Once your order ships, we’ll send you a tracking link via email. You can track the status anytime.
Can I return a product? ?
Yes, you can return most items within 30 days of delivery. However, please note:
Pool chemicals (like shock granules) cannot be returned due to safety regulations.
Used air filters and opened diaper pails are non-returnable for hygiene reasons.
Please visit our Returns & Refunds Policy page for full details.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, and Shopify Pay.
Do you ship internationally?
Currently, we only ship to the U.S. and Canada. Shipping options and rates vary depending on the product and location.
Are your pool chemicals safe to use?
Yes. All our pool cleaning products meet safety and industry standards. Please follow the instructions provided on the packaging for proper use.
How often should I replace my FilterLux air filter?
We recommend replacing your air filter every 2 to 3 months, or more frequently if you have pets or allergies.
How do I contact customer support?
You can reach our support team at:
Email: support@yourstore.com
Phone: [Your Customer Support Number]
Live Chat: Available Monday to Friday, 9 AM – 6 PM (EST)
